There are 2 Dante Redundancy / Switch Configuration modes in the network configuration. The Dante Redundancy option may be enabled here. Devices appear in Routing tab, but no information is available under Clock Status or Device Info. A factory reset will clear all settings back to defaults. 3. The DMP 128 will appear as DMP128, plus the last six digits of the Dante MAC address. *Note: This screenshot indicates this device uses an "Ultimo" which mean it is unable to support AES67. Using Dante™ devices with Telos Alliance devices - TelosHelp Dante Audio Networking, Going beyond configuration and routing Dante Controller provides essential device status information and powerful real-time network monitoring . Dante Controller Program - lectrosonics.com To view sampling rate on Dante devices through Dante Controller and on StudioLive AI mixers: Open UC Surface and find the sampling rate in the Settings area of the "Device . In this example, we are updating the Dante card within an EX-1280C. Go in and change it to DHCP or whatever the "automatic" settings are for a Mac…. Preconfigured devices with settings not available in the new SCM820 application will remain on the device until a factory reset is done. This guide focuses on network design rather than the basic specifications of individual products and Dante network. It is important to make sure that all of the Dante devices, included the PC running Dante Controller, are assigned to the same IP subnet. Attachment Link(s) Last Edit Date. Dante Controller , Audio Networking Software from Audinate ... Dante Controller is not displaying details under Clock ... A: Yes, Dante Controller can route any Dante device on the network, regardless of . We had to click the button to recognized all devices on the network and then selecting our card. This can make setting up a system simpler and thus reduce complexity and potential errors. Connect the Aviom Dante-enabled product directly to a Mac/PC computer running Dante Controller by itself. Launch DANTE Controller. PDF Switch Configuration Example for Q-SYS™ Platform Choose the Dante Device from the drop down list. . (You don't need to rely on Dante Controller to manage subscriptions.) If the device is Dante enabled also verify the Brooklyn II card is booting up and showing in Dante Controller. It does have an ip conflict. 4. Select the file that matches your Bose model Dante device. Click the CPU tab. Audinate has released a step by step guide to "recover" devices that seem to hide from Dante controller. Learn how to use the Device View in Dante Controller. Tried reinstalling as well. This tab is used for advanced networking setup. Your MBP is set to a fixed IP of 192.168.1.60. Today Audinate, the makers of Dante, the popular Audio over IP technology, released version 3.10 of their Dante Controller software. See Rear . Dante Domain Manager. Use Dante Controller to route this stream to the Dante device's AEC Reference In using the transmitter to receiver cross points. You cannot control the parameters of the device connected from another subnet via DANTE DOMAIN MANAGER. What is the likely cause of this issue? While updating our dante card from 3.4.x up to 3.6.4 and then to 3.7.0, we had inconsistent results with the firmware updater on a mac and pc. A message from Windows may pop up during installation stating the app may harm the computer. The RedNet PCIe/PCIeR card is not a 'regular' ethernet port (NIC). Check the Device Info tab in Dante Controller. I think the problem is that the device has a wrong (or no ip address). Check to see if the Dante Via service is running: Open Activity Monitor (Apps > Utilities > Activity Monitor). Do not apply excessive force to board connectors or other board components. Click the Create a new multicast flow icon. Network Config tab. Note: For systems using only one separate DANTE enabled amplifier without a network switch, connect via Ethernet directly from your computer to either the Primary or Secondary DANTE port on one of the devices. High levels of network traffic or bandwidth utilization on all devices. Devices do not appear or information is missing in Dante Controller, Shure Update Utility, Shure Designer, or Shure Microflex Wireless Software. Open Dante Controller Note: steps 3-5 may need to be repeated a couple of times to see the device. Dante Controller has discovered an address for device 'AllenHth-13ede0' that does not match the subnet configuration of the local Dante interface 'en0'. Details. Return to the Device View window in Dante Controller. Usually an ip conflict. See QOS In Depth for more details and AES67-specific QOS information. For small networks using self-assigned IP addresses, also known as Link Local, may be appropriate. Select Device View from the Dante Device Controller menu. Network settings cannot be adjusted in the new SCM820 application. Symptom: Dante Controller is installed on Mac running OS X, connected to network containing Dante-enabled devices. TesiraFORTÉ Dante enabled devices feature only 1 Ethernet port which is designed to be connected to the primary Dante network. Look for the DanteViaDaemon process. Select Enabled from the New: setting drop-down list. Dante devices on the same network automatically detect each other. In Dante Controller, I can't see my Dante enabled device. Confirm the affected devices Dante IP address and the PC running Dante Controller are in the same subnet. Q: Can I use Dante Controller to route Dante network audio from third-party devices to the Core? In Dante Controller, you should now see the AES67 transmitter on the top row in blue with the name of your QSC Core AES67 stream. If it is not running, to reset the process: Go back to Dante Via and open the Dante Via main menu. Just updated card to latest version. manual of the host device or to behringer.com to verify that your host device supports this card, and to verify the number of cards that can be installed in combination with other BEHRINGER or third-party cards. Seems like his Dante is on an actual network. Click on the Device Info tab. Switch configuration - the Bose program works correctly . 1. Some "Dante Virtual Soundcard" settings are only configurable via "Dante Controller": • Device Name. WiFi compatibility for control data (not audio streams) and improved security in the form of device locking. 2) Double-click on an entry in the device list, choosing the Status tab in the resulting . In Dante Controller I can't see my Dante-enabled device, but I can see Dante Virtual Soundcard. Each DAN-1 card can transmit up to 64 channels of audio and receive up to 64 channels of audio using up to 32 flows in each direction. Unreal-Wwise ASIO-Plugin not seeing correct Audio Device. Dante Device. This is still a private address within IPv4, and is not reserved exclusively for auto-configuration, making its use for secondary auto-configuration unique to Dante. Unlike AES67 Transmitters, Q-SYS does not advertise AES67 Receivers with SAP, and so they do not show as devices in Dante Controller. Click on the AES67 Config tab. IP Address. • Encoding (audio bit depth). My problem is with the Dante - I am not able to see devices under the routing tab in dante controller, or create routes when the switch is configured for NVX. Because there is only one Ethernet port on a TesiraFORTÉ Dante enabled device, redundancy is not supported. Make sure the Zoom Rooms are on the same wired network (no wifi) as the dante devices. You need it in order to establish connections to and from your Dante Virtual Soundcard. Find the device in question and double-click on it's name to bring up its "Device View" view window. Using "Dante Controller" to Configure the SOFIA AoIP Settings Once you have downloaded and installed the "Dante Controller" software to a computer on the same AoIP network as the SOFIA, you can manage its AoIP parameters and start an AES67 stream (called a "Flow" in Dante). Wwise - 2018.1.4.6807 (unlicensed) Dante Virtual Soundcard - 4.0.4.4. On all Dante devices (other than SSL Live consoles, please see "Fixed IP Addresses" below) Dante Secondary will use the 172.31.x.x subnet when set to auto-configure. Dante is an audio networking technology developed by Audinate. And, because Dante is routing digital data and not analog audio, you don't have to worry about the signal degradation that occurs when you split an analog audio signal: Distributing signal to multiple powered speakers. ; If AES67 has never been enabled for this device, the page will look like this, showing a Current: status Disabled and RTP Multicast Address Prefix not set.. • Sample Rate. I have problems with a device not showing up in Dante Controller. The first update (with updater 1.3.2 for mac) would not recognized the card. It is important to make sure that all of the Dante devices, included the PC running Dante Controller, are assigned to the same IP subnet. The default switch config allows me to see devices under routing and create the dante routes like normal - but of course I have issue with NVX video when running this default config. This may require additional information about your Bose Dante Device. If Dante Controller does not launch, see the Dante Controller Software Installation section above. This can be done in Dante Controller. But before you start with this procedure, we highly recommend to check these things first. Traditionally, you would also set this device to be the Preferred Master in Dante Controller. 1) Open Dante Controller and choose the Device Info tab. Select theDevice Config tab in Dante Controller Device . Did the problem happen just after setting the new IP and rebooting the device? If his device has a 169 address than it should be able to see the Dante device, because ipv4 natively gives the 255.0.0.0 mask so all 169 addresses can have some communication. Dante Controller will warn you that you must reboot the . Select AES67 Flow.Then select all the transmit channels you wish to add to the flow. If you are not experiencing any of these issues, you likely do not need to worry about IGMP snooping. Zoom Rooms Controller Android: 4.6.0 (40654.1216) or higher; iOS: 4.6.0(214.1214) or higher; Shure MXA910 or MXA310 microphone; Zoom Room license; Prepare your network. • DC-640: When viewing device enrolled in a Dante domain, The Ctrl+E shortcut causes all devices to disappear from Dante Controller. Lonely Resetting Devices in Dante Controller. Consider isolating your AV network . This will randomly assign IP addresses in the 169.254.x.y subnet. When set to "Redundant", the DNT device will duplicate Dante audio traffic to both Ethernet ports, so . Settings available in "Dante Controller". Devices that have previously been enrolled in a domain that can no longer see the DDM will appear in the Dante Controller in grey. The Create Multicast Flow window will open (Figure 3). The Logitek NET-67 card on the JetStream Plus only supports one Dante network, so connect us to your primary Dante network. Free Download! Select the affected . 3. Sort by Process Name. Dante Controller must be used to identify issues in Dante streams. My version of Dante Controller 4.2.3.1 All devices are online and have ping. The Dante DAN-1 card, based on Audinate's Brooklyn II 64x64 Module, allows Server-class Tesira devices to share digital audio with other Dante-enabled devices, both from Biamp and other manufacturers.Tesira does not support video over Dante. 6. In order for the EP22D to have a static IP address now, I assume you were originally seeing it in Dante Controller or ControlSpace Designer. You must have Audio Net 1, Audio Net 2, and all Dante devices set up on the same subnet before you begin configuring network inputs and outputs in Logitek, otherwise we'll never see what you've done in Dante controller. 7. Check that the network cable is plugged in securely and that the activity lights are flashing rapidly. Note: If there are 2 versions of the Firmware file, and you are not certain which version to choose, please consult Bose Professional Support. You may need to use the Show Hidden Devices option found under the View tab. In order for the EP22D to have a static IP address now, I assume you were originally seeing it in Dante Controller or ControlSpace Designer. Before configuring the connection in the Dante Controller, you must determine which of the 4 RJ45 LAN connectors on the Arcadia you wish to use for Dante network traffic. 6. Dante Controller allows you to see and make connections between Dante-enabled devices on your network. Once the connections and routes are initially set up, Dante Controller does not need to be running. 2. Double click on the name and it tells you the problem. Use MXW Software application for Shure Control settings and Audinate Dante Controller for device and Dante settings. Dante ControllerRoute and Configure Networked DevicesWith automatic device discovery, one-click signal routing and user-editable device and channel labels, setting up a Dante network couldn't be easier. All Dual Domain Routes must be made or unmade from the console. Dante devices on the same network automatically detect each other. Quick Start Guide: Integrating Q-SYS with AES67 2 4. The devices show up but throw an error, and the routing page is blank. 2 Update to latest Dante Controller Connecting to Dante-Enabled Devices. To change these settings, use the "Device Config" tab of the "Device View" in "Dante Controller" (see section 4.8.3.5 of this . Using the shortcut again restores the devices. Dante is an audio networking technology developed by Audinate. Check that the correct network interfaces are selected. Disconnect and reconnect the device. Did the problem happen just after setting the new IP and rebooting the device? This ensures that Dante Discovery is working correctly. Within DANTE Controller, click the "P:" (Primary Interface) "S:" (Secondary Interface) area on the VERSIONS: UE - 4.20.3. Audinate-based AES67 Implementations: When working with these devices, the first step is to confirm which Audinate silicon/version is being integrated to Q-SYS. 7. This is to indicate that there might be an issue with latency problems (see this link here for support on these issues) between devices or the sampling rate is not matching. To configure Dante connections you must be familiar with the Audinate Dante Controller, available from the Audinate website. Use MXW Software application for Shure Control settings and Audinate Dante Controller for device and Dante settings. Note that the Dante Controller will NOT de- Check again in Dante controller if the device appears now. Which of the following should be considered when building a network from scratch: 3. 5. This guide focuses on network design rather than the basic specifications of individual products and Dante network. A: Q-SYS can discover Dante devices/channels on the network and subscribe to them, but Q-SYS cannot tell third-party Dante devices to subscribe to Q-SYS at this time. 2. Audio Over IP for IT Managers. This can make setting up a system simpler and thus reduce complexity and potential errors. FAQ. With the Attero device connected to the network, open Dante Controller. • MIL-4416: For Dante adapter devices that are enrolled in a domain, audio settings in the Device View 'Controls' tab cannot be used. Your PC and the Dante device must have IP addresses in the same range. See the Dante Controller Help topic "Using Dante Controller->Device View->Device View Tabs->Device Config Tab" to learn more. A Dante device in AES67 mode can simultaneously generate both PTPv2 (for AES67) as well as PTPv1 (for traditional Dante devices not in AES67 mode). Possibilities:-It's sharing the same IP address as another device on the network. This will randomly assign IP addresses in the 169.254.x.y subnet. Connect all of your Shure devices to the network switch, and if desired, assign them a Static IP address. With improved filtering to better manage large networks as well as two important new capabilities. We recently set up a Wwise game-integration (as opposed to engine-integration) with UE4 with the intention of proving we could use Dante Virtual Soundcard to . ; Double-click on one of the devices to open the configuration page. 1 Disable WiFi on your computer. For an unknown reason, Dante Virtual Soundcard on macOS may create a conflict with applications using advanced audio rendering techniques. Sometimes, as in the above screenshot, Dante Controller shows the device name in red. Select "Status" tab and look for the "Dante Model" field (see below). see each other. High levels of network traffic or bandwidth utilization on all devices. Check again in Dante controller if the device appears now. In order to route between the RedNet PCIe/PCIeR card and other Dante devices the PCIe/PCIeR card must be connected to the Dante network over ethernet (cat 5e or better). But I don't know why. But before you start with this procedure, we highly recommend to check these things first. Verifying Your Work. Open the Device View for the device. • Dante™ Controller does not see AES67 or Dante devices on the network • The SHURE® Web Discovery application does not see devices on the network If you encounter these or similar network discovery problems when using a switch configured according to this setup guide, there are a : Wait for at least 2 minutes. The selected network interfaces can be changed via the 'interface selection' button in the main Dante Controller toolbar . This is a Windows default message for new unknown apps. This view provides advanced features for routing, device naming and device settings. You can think of the Q-SYS AES67 Receiver as a "listener," just like Dante Controller. Dante Controller allows you to split the main outputs from the mixer to the inputs of multiple sets of powered speakers. Audinate has released a step by step guide to "recover" devices that seem to hide from Dante controller. If the Brooklyn card is not reachable on the network by the machine running Audio Architect, the software will time out and show you the red highlighted device indicating it was not able to load the Dante routes. 0 votes. I'm Seeing all of the other devices in Dante controller. DHCP servers can be used to automatically . Open Dante Controller and ensure all devices appear under the Device Info tab. If you see only the name and no other fields (as in the screenshot below), then one of three things could be wrong. Solution 1 This is not possible, as Dante Controller will default to connecting via Dante and not let you select AES67 flows. Dante Redundancy - Dante network works correctly, but Bose CS program does not work, cannot find the device on the network. When I do "arp -a" I can see, that there is a stream from the device, but the Dante Controller can´t see it at all. 3. 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